Resume

Introduction

I am a Senior IT Professional and Infrastructure Architect with over 18 years of experience in the IT industry, including over seven years dedicated to the enterprise level. I specialize in proactive, future-state architecture design and revenue stream optimization. My methodology is founded on thorough comprehension and inventive problem-solving, enabling me to uncover neglected opportunities and engineer pioneering solutions that consistently drive superior business results.

Experience

Kyndryl

Senior Lead, Infrastructure/Cloud Architecture
_{April 2022 – Present}

As a Senior Lead Infrastructure Architect within the Core Enterprise & zCloud unit, I lead solution architecture for a dedicated portfolio of strategic, high-stakes accounts within the Financial Services Sector. I design and recommend complex, multi-platform solutions that directly address my clients’ unique business objectives. I leverage Architectural Thinking, Team Solution Design (TSD), and Agile Methodologies to develop clear roadmaps that translate technical applications into tangible business value.

Responsibilities and Accomplishments:

Recommended multiple complex architectural solutions and oversaw their completion for strategic financial services accounts.
Routinely identified and implemented strategic focus options for upgrades and infrastructure refreshes, resulting in significant capital savings for Kyndryl and its customers.
Mentored summer interns, contributing to the development of Kyndryl’s future talent pipeline.

Account Integration Architect
_{September 2021}_{– April 2022}

As an Architect in the Financial Services Sector, I was responsible for defining and proposing integrated technology solutions that resolved complex business challenges or met strategic objectives for clients. This role required the application of core architectural principles, including Team Solution Design (TSD), Agile Methodologies, and Architectural Thinking, to articulate the tangible business value of proposed solutions.

IBM

Account Integration Architect
_{July 2021}_{– September 2021}

As an Account Integration Architect, I was responsible for recommending integrated technology solutions that resolved complex business challenges for clients. This role required the application of core architectural principles, including Team Solution Design (TSD), Agile Methodologies, and Architectural Thinking, to articulate the business value of each proposed solution.

IBM

Mainframe Architect Support
_{October 2019 – July 2021}

In this role within the Aspiring Architect Program, I supported zCloud and steady-state mainframe accounts while advancing my skills through ongoing training. I was immersed in Team Solution Design (TSD), Agile Methodologies, and Architectural Thinking while gaining hands-on experience with mainframe technologies and enterprise design practices.

Responsibilities and Accomplishments:

Supported zCloud accounts and steady-state mainframe operations for enterprise clients.
Completed IBM’s Department of Labor-certified Mainframe Apprenticeship program and earned over 40 IBM badges.
Assisted with locating and correcting errors in internal z/OS training materials.
Conducted new-hire apprentice Avenue C orientations and provided mentoring.
Trained in zCloud offerings and Red Hat technologies while applying Agile and Enterprise Design Thinking methodologies.

Non-Profit Organization

Community Relations Chair (Volunteer)
_{May 2018 – October 2022}

In this volunteer role, I led the organization’s community outreach vision and committee while maintaining communication with other non-profit entities and partners that enabled us to host events that benefit our members as well as our community. The mental health and physical wellbeing of our members are of high priority, as these are areas that are traditionally underserved for marginalized communities such as the LGBT.

Responsibilities and Accomplishments:

Led organization’s community outreach vision and committee strategy
Maintained partnerships with non-profit entities to host community benefit events
Focused on mental health and physical wellbeing initiatives for marginalized communities

Special Yearly Event Chair (Volunteer)
_{August 2018 – October 2022}

In this volunteer role, I led one of the organization’s event committees. This yearly multi-day event draws up to 250 attendees mostly from the state of Missouri and surrounding states with a few event-goers coming from as far as the coasts of the United States. During this event we give volunteers the ability to sponsor their selected cause or nonprofit and accomplish this task by coordinating volunteers from all over the state of Missouri. In addition to the philanthropic side of this event, our attendees have a multi-day chance to network and get to know others that identify similarly within the LGBT community which directly benefits their self-esteem and mental state.

Responsibilities and Accomplishments:

Led event committee for multi-day event drawing 250+ attendees from across multiple states
Coordinated statewide volunteers for philanthropic causes and nonprofit partnerships
Created networking opportunities benefiting LGBT community members’ mental health and self-esteem

IBM

Mainframe Storage Administrator Apprentice
_{April 2018 – October 2019}

The Mainframe Storage Administrator Apprenticeship at IBM focused my time on studying and gaining hands-on experience with mainframe storage (DASD and Tape) systems on the IBM Z platform. Classroom training and practical experience with z/OS provided in-depth knowledge of IBM Mainframe structure and operation while expanding my understanding of multi-national corporate environments.

Responsibilities and Accomplishments:

Gained hands-on experience with mainframe hardware and software, including z/OS, DASD, and tape storage systems.
Assisted with locating and correcting errors in z/OS Fast Track class materials.
Conducted new-hire apprentice Avenue C orientations to help onboard new team members.

BlazeCom Networks

CEO
_{October 2008 – April 2018}

At BlazeCom Networks, an IT consultancy I founded, I provided full-stack IT services for municipal, small business, and multinational clients. I managed desktop and server administration, network security, uptime, and SLAs while leading a fully distributed team in a remote-first environment.

Responsibilities and Accomplishments:

Migrated the entire company to a fully remote telecommute environment in 2014.
Closed contracts with multinational companies, municipal governments, and local small businesses.
Oversaw migration from Office 365 to Google Apps for multiple client organizations.
Managed VoIP migration projects and provided ongoing mobile VoIP support.
Provided desktop and server administration, IT helpdesk management, and network security services.

Tri-State Solutions

Business Partner
_{January 2006 – March 2008}

As a Business Partner and co-owner of Tri-State Solutions, a multi-location T-Mobile Authorized Dealer, I was responsible for strategic business operations including pricing strategy, promotional planning, and staff development. I managed all aspects of the business to ensure profitability while maintaining excellent customer service across multiple retail locations.

Responsibilities and Accomplishments:

Developed and managed comprehensive pricing strategies that balanced commission structures, product costs, and profitability.
Created and executed sales promotions and marketing campaigns across multiple store locations.
Assembled and organized all promotional materials and in-store activities for employees.
Handled escalated customer issues and provided advanced technical support beyond standard representative capabilities.
Prepared and led daily and weekly staff meetings to drive performance and team development.
Trained new staff members on sales techniques, customer service, and operational procedures.